Privacy

Effective Date: 28 June 2024

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1. Introduction

Welcome to PixelApps. This policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


2. Contact Information

Website: pixelapps.com.au

Email: hello@pixelapps.com.au

‍Address: PO Box 84, Kyneton, Victoria 3444, Australia


3. Collection of Personal Information

We collect personal information that is reasonably necessary for our functions and activities, including:

  • Identifying details (name, address)
  • Contact information (email, phone number)
  • Payment information
  • Usage data (how you interact with our services)
  • Technical data (IP address, device information)
  • Any other information you provide to us in relation to our services

We collect this information directly from you, automatically through our services, and from third parties where permitted by law.

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4. Use of Personal Information

We use your personal information for purposes including:

  • Providing and improving our web design, app development, and AI integration services
  • Communicating with you about our services
  • Processing payments
  • Complying with legal and regulatory obligations
  • Analysing and improving our business operations

5. Disclosure of Personal Information

We may disclose your personal information to:

  • Our employees and contractors
  • Service providers assisting with our operations
  • Payment processors and financial institutions
  • Government agencies and law enforcement bodies, as required by law
  • Other parties with your consent

We do not sell your personal information.

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6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using encryption, secure servers, and regular security assessments. However, no data transmission over the internet can be guaranteed as completely secure.

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7. Cross-border Disclosure

We may disclose personal information to overseas recipients, including cloud service providers. When we do so, we take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to the information.

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8. Access and Correction

You have the right to access and correct your personal information. To request access or corrections, please contact us using the details provided in Section 2.

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9. Cookies and Tracking Technologies

Our website and services use cookies and similar technologies to improve user experience and collect usage data. You can manage your cookie preferences through your browser settings.

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10. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

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11. Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

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12. Complaints

If you have concerns about our handling of your personal information, please contact us using the details in Section 2. We will investigate and respond to your complaint within a reasonable timeframe. If you are unsatisfied with our response, you may complain to the Office of the Australian Information Commissioner.

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13. Additional Information for AI Integration Services

For our AI integration services, we may collect and process additional data, including:

  • AI-generated content and outputs
  • User interactions with AI systems

14. Policy Review

This policy is reviewed annually and updated as necessary to reflect changes in our practices or relevant legislation.

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Version Control

This policy is Version 2.0, last updated on 28 June 2024.

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