Terms & Conditions

Terms of Service @ PixelApps

Effective Date: 2 November 2023

These Terms of Service ("Terms") govern your access to and use of our services. By accessing our website or using any of the services provided by PixelApps (or any Super Excellent Pty Ltd business), you, as a client or user, agree to be bound by these Terms.


Service Overview

PixelApps provides various services including Webflow website packages, app design and development, and additional services such as SEO optimisation, social media management, and content creation.


Webflow Website Packages

  • Basic Package: Up to 5 web pages with a template-based design. Suitable for small businesses.
  • Advanced Package: Up to 10 web pages with a bespoke design. Ideal for medium-sized businesses.
  • Enterprise Package: Up to 20 web pages with advanced features. Designed for large enterprises.

App Design and Development Services

Standard Rate: Adhoc services are provided at per hour standard rate (AUD). Contact us for details.

Weekend and Emergency Requests: Services required during weekends are charged at double the standard rate. Monthly retainer hours cannot be used for weekend and emergency requests.

Monthly Retainers: Diverse packages available offering a range of development and design services.


Additional Services

Specialised Services: Including SEO, social media management, and content creation, offered at specific hourly rates.
Weekend and Emergency Requests: Services required during weekends are charged at double the standard rate. Monthly retainer hours cannot be used for weekend and emergency requests.


Payment and Fees

Pricing: All prices exclude GST and are subject to change. Payment Terms: Services are invoiced as per the agreement, and full payment is required to release final deliverables.


Intellectual Property Rights

Client Content: Clients retain ownership of their intellectual property in their content.
Service Output: Intellectual property rights in the output created by PixelApps remain with PixelApps until full payment has been received.
PixelApps' IP: All intellectual property inherent to PixelApps, including methodologies, processes, and materials, remains the sole property of PixelApps.


Use of Services

Compliance and Restrictions: You agree to use our services in compliance with all applicable laws and regulations and not for any unauthorized or illegal purposes.


Liability and Indemnification

Limitation of Liability: PixelApps' liability is limited as permitted by law. Indemnification: You agree to indemnify PixelApps against claims arising from your use of the services.


Termination

Notice Period: Either party may terminate the services with a 14-day notice. Post-Termination: Obligations incurred prior to termination will survive.


Governing Law

These Terms are governed by the laws of Victoria, Australia.


Modifications to Terms

We reserve the right to modify these Terms. Continued use of our services after changes indicates acceptance of the new terms.


Contact Information

For inquiries or concerns regarding these Terms, please email us at hello@pixelapps.com.au.


Version Control

This policy is Version 1.1, last updated on 2 November 2023.

Our Values

The core values behind our work

Our core values guide everything we do at PixelApps: integrity, excellence, innovation, collaboration, growth, and customer focus.

Accountability - Rocket X Webflow Template

Integrity

We believe in being transparent, accountable and always doing the right thing, even when no one is watching. We are committed to act ethically and with integrity at all times.

Team Work - Rocket X Webflow Template

Collaboration

We work closely with our clients, partners, and team members to achieve shared goals, and value the unique perspectives and ideas that everyone brings to the table.

Innovation - Rocket X Webflow Template

Innovation

PixelApps is all about being innovative. We're always on the lookout for new and creative ways to solve problems and we're not afraid to take risks to make it happen.

Execution - Rocket X Webflow Template

Excellence

Bland is boring.
We're constantly pushing ourselves to be better, to learn more and to deliver top-notch work to our clients.

Commitment - Rocket X Webflow Template

Customer Focus

We listen to our clients needs and goals to deliver solutions that exceed expectations and build long-lasting and successful relationships.

Growth - Rocket X Webflow Template

Growth

We're always looking for new opportunities to invest in the development of our team and processes to be the best we can be.

Our Team

Meet the team at Rocket

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