Business tech
Technology that works for your business
Most small businesses run on a dozen tools that were each chosen to fix one problem, and nobody owns how they fit together. We're the people who do: what to buy, how to connect it, what to build when nothing fits, and how to keep it secure. These guides are the answers we give on a first call, including when the answer is a product you can buy yourself.
What we help with
- Choosing software, and checking it fits before you sign
- Connecting Xero, MYOB, ServiceM8, Shopify, CRMs and booking tools
- Replacing spreadsheets and ageing systems with proper tools
- Custom web apps, internal tools, customer portals and websites
- Security for websites, apps, databases and integrations
- Dashboards that pull your numbers together automatically
- A technology plan, and a senior person to own it
What we leave to IT support
- Laptops, phones and printers
- Office networks and Wi-Fi
- Microsoft 365 or Google Workspace administration
- Help-desk support for staff devices
A local managed IT provider does these well. We work alongside yours.
Business technology
Who Can Help My Small Business With Technology?
IT support, an agency, a freelancer or a technology partner: which one your problem actually needs.
Build or buy
Custom Software vs Off-the-Shelf: Build or Buy?
When off-the-shelf software is the right answer, when custom is, and the hybrid most businesses end up with.
Integrations
How to Connect Your Business Systems (Xero, MYOB & More)
How to stop re-typing data between Xero, MYOB, ServiceM8, Shopify and your CRM, and when Zapier stops being enough.
Outgrowing spreadsheets
When Should a Business Stop Running on Spreadsheets?
The signs a spreadsheet has become a risk to the business, and what to replace it with.
Choosing software
How to Choose Software for Your Small Business
How to choose software for your business without regretting it in a year: the checks that matter.
Simplifying your tech
Too Many Apps? How to Simplify Your Business Software
How to audit the software your business pays for, cut the overlap and connect what's left.
Cyber security
Cyber Security for Australian Small Businesses: The Basics
The handful of security measures that stop most attacks on Australian small businesses, and your legal obligations.
Technology planning
A Technology Roadmap for Your Small Business
What a one-page technology plan for a small business looks like, and how to build one.
Legacy systems
How to Replace an Old Business System Safely
How to replace ageing business software without losing data, disrupting staff or breaking what works.
Reporting & dashboards
Business Dashboards for Small Businesses
How to see your business's numbers without copying them into spreadsheets every Friday.
Tell us what's getting in the way
Describe the systems you run and what isn't working. We'll tell you what we'd do first, including when the answer is a product you can buy or a setting you can change.